Booking Terms & Conditions

We try to keep these to a minimum but here’s the formal bit:

When you make this holiday booking you are entering into an agreement with us. Please read our terms and conditions of booking below.

1) Letting

This letting is for one or two adults only. We regret that the Cottage is not suitable for children.

2) Prices

The price of the accommodation includes the following:
Electricity, Linen, Cleaning, Hot water & Central heating.

3) Pets

Pets are not permitted.

4) Non Smoking/Naked Flames

Due to fire regulations and for the comfort of other guests the following are not permitted inside the cottage or outside on the patio: Smoking/Vaping; Use of Candles/tea lights and other sources of naked flame, BBQs. (There are places in the garden for a BBQ - on request).

5) Electric Car Charging

We regret that at the present time there are no facilities for charging electric cars on the premises. The use of the cottage mains electricity for charging purposes is not permitted. 

6) Cancellation and Insurance

Covid-19

We hope that things continue to be something like normal . However in the event that your holiday has to be cancelled because the Government makes it illegal for you to travel to us, then in the first instance, we would see if it were possible to reach an accommodation to book an alternative date. If that were not possible, then under these circumstances, we would refund your money less any expenses we had incurred in connection with your booking.   

If we are ordered to close as part of Government policy, we would see if we could reach an accommodation with you to book an alternative date if not, then we would refund your money in full.

Please note that our normal cancellation terms will apply in the unfortunate event that you are prevented from taking your holiday because of illness as this is an insurable risk. We recommend that you do take out an appropriate insurance policy to cover you for this.   

Our normal terms are: Once you have booked your holiday, our agreement is a legal contract.

If you cancel your holiday We will try our best to re-let the cottage. If we do succeed in re-letting, you will no longer be liable for the full rental but you will be liable for a £25 administration fee and any other expenses which we have incurred to re-let it (for example extra advertising costs or having to apply an additional discount to the rate at which we have to let it). We will refund any rental payment you have made less the administration fee and other expenses referred to above.

If we are unable to re-let the cottage following your cancellation:

If you cancelled before 6 weeks of the date your holiday was due to start, your liability ends with the forfeiture of your deposit.

If you cancel within 6 weeks of the start date, you will be liable to pay for the booking in full, even if we have not yet received your balance.

 We advise that you take out insurance to cover the risks.

7) Non-availability of Accommodation

We would only cancel your holiday if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this were not possible, or unacceptable to you, then we would refund all monies paid to us by you for the holiday. Our liability would not extend beyond this refund.

8) Arrival

Your accommodation will be available to you from 4 pm on the day of arrival, unless otherwise arranged. Please try not to arrive earlier – we will still be busy preparing your accommodation, and won’t be available to welcome you.

9) Departure

Please be ready to leave the accommodation by 9.30 am on the day of departure, unless otherwise arranged. We reserve the right to charge an additional rental fee for late departures.

Please leave the accommodation as clean as possible. We do reserve the right to recover the costs of cleaning if the cottage is left in an excessively dirty condition.

10) Damages and Breakages

Please take care with our property. We don't ask for a deposit to cover breakages or damage which goes beyond normal wear & tear - as our visitors treat the cottage as they would their own home. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur.

11) Liability

We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.

12) Data

Any data collected during the course of this booking may be kept on computer. It will not be shared with third parties except as required under law. We may in the future use it to contact you with information concerning Forest Field which we think will be of interest to you.

13) Payment

Payments can be made:
* by cheque (made out to Mrs M Postle & posted to Forest Field, Colton, Ulverston, Cumbria LA12 8HF
or
*by card payment through our PayPal account. If you want to pay in this way, please give your e-mail address. We will then send you an e-mail invoice with a link to PayPal and easy to follow instructions.

or

*by BACS (UK only) - please contact us for details.

For all bookings we require a deposit of 25% to confirm the booking. You must make sure that this reaches us within 7 days of making the booking. We will send you an email or letter confirming the booking and letting you know what the outstanding balance is. The balance must then be paid at least 6 weeks before the start of the holiday. For holidays which are to take place within 6 weeks of making the booking, the full balance is due on booking.